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New offence for assaulting shop workers
April 12, 2024
The Body Shop? What went wrong, and what can we learn from it?
April 02, 2024
Shakespeare's 20 most Inspirational Quotes
March 22, 2024
John Lewis - what went wrong?
March 21, 2024
Royal Mail - yet more bad news
February 29, 2024
Are we being conned with Shrinkflation?
January 21, 2024
What are the best and worst hotels in the UK?
January 17, 2024
How misinformation affects what we buy
January 05, 2024
The Institute of Customer Service Annual Conference and Awards 2024
January 04, 2024
Just how bad is the British postal service?
December 31, 2023
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