Dear Lidl,
I wish to issue a formal apology to you. Hopefully this apology will prevent the need for any legal action being
taken and resolve a long-running issue between us.
Last week I visited my local branch of Lidl in Leeds. The total bill came to around £15. When I checked my till receipt, I realised that the bottle of red wine that I had purchased from you was 90 pence cheaper on the till receipt than what it should have been.
I would like to offer a heartfelt
apology for the fact that I didn't go back to the checkout operator and
offer to pay back the 90 pence.
The reason I chose not to pay back the
money is because, over the last few years, I have been overcharged by Lidl on
around 15 to 20 separate occasions.
Because the queues in Lidl are always massive,
and there is always a shortage of checkout operators, I have never bothered to
go back and claim a refund on the numerous occasions you have overcharged me.
So this 90 pence will go a little way
towards refunding all the extra money you overcharge me, virtually every time I
visit one of your stores.
However if you do want your 90 pence
back, you know how to contact me.
Yours faithfully.
Darren
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